COVID-19
The National Gambling Helpline is available 24/7 as usual. If you need advice or support about your
gambling or someone else’s you can call 0808 8020 133 or talk to an adviser on live chat.

Freephone 24/7
National Gambling Helpline 0808 8020 133

How to self-exclude

You can self-exclude from either each separate company you might gamble with, or from multiple companies at the same time. 

To self-exclude from a particular venue, ask the staff there for details.  Online, look for the "Responsible Gambling" or “Safer Gambling” section of the website, or the help section.

To self-exclude from more than one venue or website at the same time, use the "multi-operator" schemes listed below for each of the types of gambling you want help avoiding.

Online gambling

If you would like to self-exclude from online gambling you can visit GAMSTOP (www.gamstop.co.uk) which now enables UK and NI residents to exclude themselves from all gambling sites licensed to operate in Great Britain for free, for a period of 6 months, 1 year or 5 years.

All online gambling websites must provide a facility for you to self-exclude from that company. This can usually be found in the "Responsible Gambling" or “Safer Gambling” section of their website, or through your personal account page. Call the customer services number on the website, or email them if you need help with this.

Arcades and Adult Gaming Centres

You can nominate from a single arcade or select a number of arcades you wish to self-exclude from. Just ask any member of staff for help in doing so.   This cannot be done online but for further details, click here

Betting shops / Bookmakers

You can nominate the betting shops you wish to self-exclude from. These are usually identified by you as those that are close to your home, your work or other activities. To self-exclude from more than one bookmaker in your area, call the self-exclusion helpline on 0800 294 2060. For further details, click here.

Bingo venues

To self-exclude from licensed bingo premises across Great Britain, the quickest way to register is at your local bingo club. Alternatively, you can do so online if you click here.

Casinos

SENSE allows people to voluntarily enroll in a scheme to exclude themselves nationally from all land-based casinos in the UK. For further information, click here.